Integrated Ticketing System in Shared Hosting
With a shared hosting from our company, you’ll never have to sign out of your account. Our ticketing system is incorporated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can effortlessly access any trouble ticket while browsing through your files or changing different settings. The ticketing system is being monitored 24/7 by our tech support staff members and the ticket response time is maximum 60 minutes, but it seldom takes more than twenty minutes to obtain support. In contrast to some hosting providers, we do not charge more for using the ticketing system, so you can touch base with us as often as you need and request info in regards to any billing or technical problem. Besides, you can read a selection of articles, which will help you solve the most commonly encountered complications yourself.